Matte Black Camera Rentals
Plan Your Rental with Confidence
Straightforward answers about renting camera gear, reserving our Tempe studio, deposits, insurance, returns, classes, headshots, and production services.
Planning Your Rental
Getting Started
Where is Matte Black Camera Rentals located?
We are located at 1930 E 3rd Street, Unit 15, Tempe, AZ 85281. We serve photographers, filmmakers, production teams, businesses, students, and creators throughout Tempe, Phoenix, and the surrounding Arizona communities.
What are your business hours?
Monday through Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 10:00 a.m. to 2:00 p.m.
Pickup and return deadlines are based on these business hours.
What types of equipment can I rent?
Our inventory includes cameras, lenses, lighting, audio equipment, tripods, grip equipment, stands, camera-motion gear, media, monitors, accessories, and production support equipment.
Browse the full gear list. If you do not see an item you need, call (480) 687-5607 and ask.
How do I reserve camera equipment?
Call us at (480) 687-5607 or send your requested equipment, pickup date, and return date through our contact form. Please reserve in advance whenever possible. Availability is not guaranteed for short-notice requests.
Is equipment availability shown online?
Our website shows the equipment we carry, but it does not display live availability. Contact us with your dates and equipment list so we can confirm what is available for your project.
Can I rent equipment for a same-day project?
Same-day rentals may be possible when the equipment is available and the required documents, identification, deposit, or insurance can be completed. Call us first so we can check availability and prepare your order.
Understanding Your Rental
Rates and Timing
How does a one-day rental work?
Pick up the equipment at any time during business hours and return it before closing the following day.
How does the weekend rental rate work?
Pick up equipment during business hours on Friday and return it before closing on Monday. A one-and-a-half-day rental charge applies.
For a Saturday pickup and Monday return, a one-day rental charge applies.
Is there a weekly rental rate?
Yes. Keep the equipment for seven consecutive days and pay the three-day rental rate.
Where can I find the daily price for an item?
Daily rates are listed on individual equipment pages and throughout the full gear list. Contact us for help building a package or confirming the total for your rental dates.
Is there a cancellation fee?
There is no cancellation fee or penalty. Please notify us as soon as possible so we can make the equipment available to another customer.
Before Equipment Is Released
Identification, Deposits, and Insurance
What identification do I need?
A valid driver’s license or passport with photo identification is required.
Do equipment rentals require a deposit or insurance?
Yes. Equipment rentals require either an approved security deposit or acceptable insurance coverage. A Certificate of Insurance is required for orders with a replacement value over $10,000. Requirements are reviewed for each rental and are subject to management approval.
How much is the security deposit?
For Arizona residents with valid Arizona identification, the standard credit or debit card deposit is 25% of the equipment’s replacement value. For customers with out-of-state identification or residency, the standard deposit is 100% of the replacement value. Management may waive or adjust these requirements at its discretion.
What must a Certificate of Insurance include?
The certificate must name Matte Black Camera Rentals, Inc. as loss payee and include coverage for miscellaneous, rented, or rented and leased equipment. Policies with unattended-vehicle disclaimers are not accepted. All certificates and attached forms are verified and require management approval before equipment is released.
A credit card is also required to cover the insurance deductible and guarantee rental payment.
What payment methods do you accept?
We accept cash, Visa, Mastercard, American Express, and debit cards. Checks are not accepted for security deposits.
What should first-time customers know about using a credit card?
When a credit card is used for payment or security for the first time, the cardholder must appear at the rental office and present a valid driver’s license or passport.
Which forms must be completed?
The applicant must complete the required credit, authorization, and rental-agreement documents. The cardholder must also sign the Rental Agreement.
During and After Your Rental
Phone Orders, Pickup, and Returns
Can I place an equipment order by phone?
Phone orders are available with management approval. Eligibility and documentation requirements are determined for each rental. Call (480) 687-5607 to discuss your order.
Can someone else pick up equipment for me?
This may be allowed with management approval. When the cardholder will not be present, additional signed documents and legible copies of the cardholder’s identification and credit card may be required before equipment can be released. Please arrange this with us in advance.
What happens if equipment is returned late?
An additional one-day rental rate is charged for each day the equipment remains late. If you experience a problem or have a question about your return, call us as soon as possible at (480) 687-5607.
When is the rental balance due?
The full rental balance is due when the equipment is returned. You may pay by cash or credit card, or authorize us to apply the charge against the security hold.
When will my security deposit be released?
After the equipment is returned and inspected and full payment is received, we release the security deposit immediately. Your bank controls when the funds become available. Most releases appear within three business days, but timing may vary. Debit-card releases may take longer.
What happens if rented equipment is lost or stolen?
Contact Matte Black immediately. Daily rental charges continue for lost or stolen equipment until Matte Black Camera Rentals, Inc. is reimbursed for 100% of the replacement cost. See the complete rental policies for details.
More Ways We Can Help
Studio, Classes, Photography, and Production
How do I reserve the Matte Black studio?
Studio use requires advance booking. Call (480) 687-5607 or request studio availability online. The studio has a two-hour minimum, and half-day and full-day rates are available. Proof of insurance may be required.
What is included with the studio?
The 1,100-square-foot Tempe studio includes basic lighting with every booking. It also offers roll-up-door access, a changing and makeup area, air conditioning, Wi-Fi upon request, convenient parking, a sitting area, tables and chairs upon request, and other practical amenities.
Can I rent equipment with the studio?
Yes. Camera, lighting, grip, and audio equipment can be rented through Matte Black and prepared before your scheduled studio time. Tell us what you need when you request availability.
Do you offer photography and video classes?
Yes. Matte Black offers hands-on photography and video classes for beginner and advanced students. Topics and schedules vary throughout the year.
Do you provide professional headshots and portraits?
Yes. Matte Black offers guided studio headshot sessions with five professionally edited, high-resolution images and next-day digital delivery. Group rates are also available for businesses.
Can Matte Black handle a complete photo or video production?
Yes. Matte Black provides photo and video production support that can include creative direction, studio production, experienced crews, equipment, and post-production. Services are quoted according to the scope, schedule, crew, and deliverables.
Still have a question?
Every rental and production is different. Tell us what you are working on and we will help you plan the right next step.
This FAQ is a plain-language guide. The complete Rental Policies and signed rental documents govern all equipment rentals. Availability and approvals are determined for each order.